Q: Can you letter on this?

A: Probably!! Every surface is different, but we like to think no idea is too big.

Q: Great! I have this idea, what’s it going to cost?

A: Send a message through the contact page and we will set up a quote for you! If you’re serious about hiring Words Made Semple, we like to set up an in-person meeting so we can get a real feel for what you’re looking for.

Q: How long does the process take/how early should I start my order?

A: From first meeting through design to print takes approximately 6-8 weeks depending on complexity of design, communication, and current work load. Rush ability will vary based on current work load. We recommend contacting us as soon as you have an idea of what you want. The sooner we can start, the less stress you’ll feel completing the design.

Q: My event is on this date, when should I send out invitations?

A: We recommend sending Save the Dates 4-6 months in advance, Invitations 6-8 weeks in advance, and request RSVPs back 3-4 weeks before the event.

Q: Do you offer pick up/delivery?

A: We offer limited pick up and delivery for a fee. Quotes do not include pick up or delivery, these are counted as add-on items. Smaller items can be shipped, and cost will be added to your total.

Q: Can you make a suite just like this one I found online?

A: Words Made Semple is a custom design shop and we pride ourselves on creating fresh and unique designs. We will help you find the original seller for that online item, or we will work to come up with a new design that will excite you just as much!

Q: Do you offer samples?

A: At this time, we do not offer samples. However, if you are interested in booking with Words Made Semple, we can set up an in-person meeting for you to look over our extensive portfolio including paper and printing samples so you to get a feel for what your goods would look like.

Q: There is an error in the items I received.

A: At Words Made Semple we make an effort to double, and even triple, check our work, but if there is a mistake, we will do our best to remedy it. If the mistake is due to error on our part, we will re-do what needs to be fixed and ship it to you, free of charge. If we are unable to correct the error, we will refund you for the amount charged for the incorrect items. If the error is on the part of the client, we will re-do the item at cost plus a 30% error fee and the cost of shipping. We want your items to be done correctly the first time. That being said, please double check your address and wording submissions. Design will the lettered exactly as written by the client.